WaterSmart & Online Bill Pay


Pay your bill online or pay by phone by calling 1-844-368-3947. If you need to change account information or personal account details, please use the WaterSmart utility software below.


  • View and pay your bill online anytime with credit/debit card or e-check
  • Make a one-time payment or register to gain access to all features
  • Schedule your payment for a specific date
  • Get  email or text notifications when your bill is ready, just before the due date and when a scheduled payment is pending
  • AutoPay - automatically pay the invoice amount from your default payment method on the due date
  • Recurring Scheduled Payments - set up a schedule to pay a fixed amount or the invoice balance on a specific day of the month
  • Pay by text

Please include your customer number and account number on all personal checks and bank checks.


  • Requests for water billing estimates should be submitted in writing by email to UBCredit@richfieldmn.gov
  • Requests must include the property address and closing date
  • Utility Billing will reply with outstanding balance, any certified amount, last three billed amounts and due date within 48 hours.
  • Please advise clients to fill out the move in/move out forms as well.

WATERSMART Utility Software

Track your water usage and spending! 

WaterSmart is a utility software which allows residents to view their water usage, as well as learn helpful tricks and tips for reducing water consumption.
Sign up for WaterSmart at richfieldmn.watersmart.com to access your personal portal. 

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