Recreation Program Policies

Cancellations and Refunds
Programs that are cancelled or postponed due to weather conditions, equipment failure, low enrollment, or other unforeseen circumstances beyond our control will be announced as soon as possible. Unless stated as a rain-or-shine event, full refunds will be given in these circumstances. For weather-related cancellations please call  the Weather Cancellation Hotline at 612-861-9189. Participants are eligible for a full refund only when withdrawing no later than one week prior to the first program session, unless for medical reasons, in which case a refund may be pro-rated based on the number of sessions already attended. Documentation from a physician may be requested. Refunds are not offered for individual sessions missed due to illness or personal plans. Participants may request a refund if they attend the first session and are unsatisfied with the program. This request must be made before the second session. Credit card refunds will be put back on the card; cash and check refunds will be processed with a check. For activities with advance program expenses (transportation, contracted services, pre-paid admission), no refunds will be issued after the registration deadline. Select programs may have varying refund policies. Call each program office with questions.

Voluntary Program Participation
By registering for recreation programs and events, the participant (or participant’s authorized representative) accepts the risk of injury to the registrant, including  potential for permanent disability and death. In consideration of this, the participant chooses to participate, knowingly assuming all such risks, both known and unknown,  even if arising from the negligence of the City of Richfield, its agents or employees. For the participant, their parents, children, spouse, heirs, assigns, personal representatives and next of kin, the registrant holds harmless the City of Richfield, its agents, and employees with respect to any and all injury, disability, death, loss, or damage to person or property, arising out of, or connected to, participation in this program, whether arising from the negligence of the City or otherwise, to the fullest extent permitted by law.

Consent to Photography and Video Recordings of Programs
Richfield Recreation Services uses photography and video recordings to document activities and promote recreation opportunities. Participation in a recreation activity acts as your consent to such photographs and recordings unless you indicate otherwise to City staff.